Last Friday was my best day yet as a “New Stylist in a New Town“. Gratefully, I did 6 clients (guests)! I was busy – woohoo! It was a real variety of cutting, coloring and styling and I finished in time to still go dancing that night!
My day started with a scissor over comb short haircut on naturally curly hair. And ranged to shampooing and styling a long weave. Prepared one to make a grand entrance at her class reunion with a new shape (long) with lots of curls. I had a ‘color virgin‘ who needed to be handled with care – from the consultation (she didn’t have a color service scheduled), to the overall color selection and placement of the foils, to deciding on the glaze color – not too light and not too dark. And we needed a separate formula for covering the gray edges. I also had a young lady who had long hair that had been very damaged. She complained that it was so thin now. I showed her the hair that wasn’t going to be able to be restored and she agreed to ‘let it go’. We shaped her into an asymmetric bob, that still had length and she loved it. Now she can grow it back healthy – if she wants to… She may want to rock her new look for a while!
I had one client who decided she would be more comfortable waiting for her regular Stylist to shape her hair. The client’s the boss. I want anyone I service to feel comfortable, especially with a personal and semi permanent service like a shape (what I call a haircut). She got shampooed and tried a new product I recommended to tame the frizz. It’s all good!
As you can see, this day was a real test of technical skills, as well as the oh so important skill of LISTENING! Listening to each client, their concerns, their likes and dislikes and doing my best to give them what they want – and sometimes more.
Some of them have already rescheduled for next time and for some I’ll be their ‘back-up’ Stylist, which is just fine. In the process, other clients in the Salon also got to see some of my work, which can lead to possible referrals. I’m not there yet, but the seeds of a steady clientele are being planted each week. And I’m having a great time too! AND I was finished before 7pm! You don’t have to be in there all night!
Keep reaching for the Stars,
Salon Business Coach
P.S. If you want to join me on this journey and create your own booming clientele, along with other Stylists, we’re starting a ‘90 Days to WOW! Salon Success System’ which is a virtual training (you’ll receive video trainings in your inbox) and we have a Private Facebook Page to stay connected each week. We’re going to rock these last 90 days of 2013 and set ourselves up for success in 2014! I say ‘we’ because I’m taking this journey with you! Join us as I share my first 90 days as a ‘New Stylist in a New Town’ and we’ll grow our business together! There’s still time to join us this week, just visit http://www.beautysuperstars.com/90daystowow for more info, or sign up at http://www.beautysuperstars.com/90days and your first video will be delivered to you immediately!